How do I request a refund?

Greenpeace is deeply grateful for your support and we hope that you are proud of all we are accomplishing together. However, if an Online or Frontline donation is made in error, we will honor refund requests for contributions made within the last 30 days.

We expect our supports to review the terms of their pledges and trust that the accuracy of transactions will be checked regularly.

For donations made to Greenpeace, Inc., refund requests may be submitted by email, physical mail, or telephone at [phone] between the hours of 9:30 am – 5:00 pm PT, Monday through Friday.

For donations made to Greenpeace Fund, Inc., refund requests must be made in writing and should include the details of the initial transaction including date, donation amount, donor’s name, and the nature of the error.

• Email: [e-mail]
• Mail: 702 H Street NW, Suite 300 Washington, DC 20001

Please note that all donations made through greenpeace.org and all gifts less than $50/month initiated with a Greenpeace canvasser will be directed to Greenpeace, Inc., unless stated otherwise. Greenpeace, Inc. is a non-profit, tax-exempt, 501(c)(4) organization. Donations to Greenpeace, Inc. are not tax-deductible and cannot be restricted to any one campaign.